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Telephone: (814) 725-6767                                                                              Hours of Operation:
FAX:
(814) 725-3927                                                                                        Monday 10am - 6pm
Location:
41 West Main Road North East, PA 16428                                       Tuesday - Friday 9am - 8 pm
E-mail:
admin@bellasalonanddayspa.net                                                       Saturday 9am - 4pm
                                                                                                                           Sunday 1pm - 5pm

Bella Salon & Day Spa Frequently Asked Questions

Table of Contents

  1. What is the differences between the level of stylists?
  2. How early should I arrive for my appointment?
  3. How long of a notice should I give if I have to cancel my appointment?
  4. What is the policy on cell phones?
  5. Are children allowed in the spa?
  6. Do you offer Gift Certificates?
  7. What should I bring or wear for my massage?
  8. May I request a female or male massage therapist?
  9. How do I know what type of massage would be best for me?

What is the differences between the level of stylists?

We do offer three levels of stylists to fit your needs and budget.

Stylist
A stylist is often new to the industry. They have demonstrated strong talent and are working on advanced education, as well as building their clientele. Their hair services are offered at discounted pricing and always have an advanced or elite stylist to guide them.

Advanced Stylist
An Advanced Stylist has a strong level of education and experience. They are moderately priced between stylist and elite stylist.

Elite Stylist
An Elite Stylist has the highest level of education and experience. They have a strong clientele and are most in demand.

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How early should I arrive for my appointment?

We recommend that you arrive about 15 minutes before your scheduled appointment. This will ensure that there is plenty of time for you to fill out any necessary paperwork in order to receive your service.

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How long of a notice should I give if I have to cancel my appointment?

Because your appointments are specifically reserved for you, we ask that you please give a 24 hour notice on any cancellations. Clients not canceling within 24 hours or do not show for their appointment may incur a service charge.

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What is the policy on cell phones?

To maintain an atmosphere of complete relaxation and tranquility, we ask our spa clients to keep their cell phones on silent/vibrate modes or turned off as a courtesy to other clients.

However, because of the atmosphere in our salon, all salon clients are permitted to use their cell phones.

We would like to thank you in advance for your cooperation.

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Are children allowed in the spa?

We, at Bella, do welcome kids of all ages and kids at heart into our salon and spa. However, we do ask that children 12 years and under be supervised in our spa and that the noise level be kept to a minimum to ensure all our guests have a relaxing experience.

We do offer children's parties that can be scheduled when the spa is closed!

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Do you offer Gift Certificates?

Yes, Gift Certificates can be purchased in any dollar amount or for any of our services and/or packages. We do regret that we are unable to give cash back off our certificates in any form.

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What should I bring or wear for my massage?

We will never compromise your modesty. It is up to you what you choose to wear during your massage. Our certified massage therapists will only expose the portion of your body that is being treated at the time.

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May I request a Male or Female massage therapist?

For your convenience, we do offer both male and female therapist. At the time of booking, you can specify if you have a preference or not. All of our therapists are highly trained in draping techniques to ensure your comfort at all times of your massage.

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How do I know what type of massage is best for me?

We would like you to know that you would benefit from any of our massages that we offer. Depending on what expectations you have and what results you want, will help you in deciding what type of massage would best suit your needs.

The following is a brief description of each kind of massage we offer:

Swedish Massage
Using long soothing strokes to relax as well as loosen up your tense muscles and allow your heart rate, blood pressure, and circulation to return to normal.

Deep Tissue Massage
Using increased pressure, this massage is concentrated on relieving chronic tension and pain as well as helping to increase flexibility and range of motion.

La Stone Massage
Using hot stones to work different trigger points, this massage will work out any of your unconsciously held tension.

Pregnancy Massage
Designed specially for today's pregnant women, this massage will work out any pregnancy related aches and pains.
(not recommended for any women who is not yet out of her first trimester)

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Last modified: 05/21/2008